CASE MANAGER
JOB DESCRIPTION
General Summary
Responsible for the delivery of direct service support and referrals through the Wyoming Emergency Rental Assistance program and Community Services Block Grant related programs.
The primary role will be to provide application assistance for the ERAP program, but will also include support for other case management programs.
Provides CSBG case management services for designated families, to include the planning, documentation, and follow up of services in accordance with the Self-Sufficiency Matrix and Case Management Service Plan. Coordinates access to needed services, materials, programs, and information for all client families.
Primary Responsibilities
Experience in social services or case management
Bachelor's Degree Preferred or Associates degree in related field
The candidate must have effective communication and people skills, and excellent computer skills.
General Summary
Responsible for the delivery of direct service support and referrals through the Wyoming Emergency Rental Assistance program and Community Services Block Grant related programs.
The primary role will be to provide application assistance for the ERAP program, but will also include support for other case management programs.
Provides CSBG case management services for designated families, to include the planning, documentation, and follow up of services in accordance with the Self-Sufficiency Matrix and Case Management Service Plan. Coordinates access to needed services, materials, programs, and information for all client families.
Primary Responsibilities
- Performs in-take and assures that all documentation is provided for applications for assistance for all related programs.
- Responsible for the completion of the Pre-Assessment and integrated Assessment forms for participants, responsible for the implementation and management of the Case Management Service Plan for each assigned family.
- Monitors family progress through direct client contact, phone calls, and letters.
- Responsible for documenting family progress by preparing, updating, and maintaining progress notes and goals on the Activities and Contact Record.
- Provides information and referrals, assists families in gaining access to needed medical, social, educational, career, developmental and other appropriate services, including transportation.
- Responsible for the entry of client data and the use of the data for case management services and reporting.
- Responsible for meeting program targets and goals.
- Assists in the preparation of programmatic reports.
- Responsible for establishing collaborative relationships with community partners that may assist clients in meeting their family needs and goals.
- Other duties as assigned by the Executive Director.
Experience in social services or case management
Bachelor's Degree Preferred or Associates degree in related field
The candidate must have effective communication and people skills, and excellent computer skills.